How are chatbots helping business?
by SMEBOOK (admin) · October 28, 2020
There are many reasons why business employ Chatbots:
- Lead Generation: Chatbots are a great tool to drive customer attention and generate leads.
- Customer Support: Chatbots can act as customer service agents and provide an effective first line customer handling.
- Answer FAQs: Chatbots can be trained to answer all sort of FAQs related to product or business.
- Scheduling appointments: Chatbots can be employed to schedule appointments/ interviews/ meetings etc.
- Sell Products and services: Chatbots can also help in conducting product and service sales online.