How are chatbots helping business?

by SMEBOOK (admin) · October 28, 2020

There are many reasons why business employ Chatbots:

  • Lead Generation: Chatbots are a great tool to drive customer attention and generate leads.
  • Customer Support: Chatbots can act as customer service agents and provide an effective first line customer handling.
  • Answer FAQs: Chatbots can be trained to answer all sort of FAQs related to product or business.
  • Scheduling appointments: Chatbots can be employed to schedule appointments/ interviews/ meetings etc.
  • Sell Products and services: Chatbots can also help in conducting product and service sales online.

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How are chatbots helping business?

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