How artificial intelligence can improve customer experience?
by SMEBOOK (admin) · January 29, 2020
Artificial Intelligence can improve customer experience in many ways, like by providing personalised recommendation and content, thus making it easy to find recommendation based on customer’s history; by being available 24/7 via chatbots or virtual assistants, which humans can’t. Artificial Intelligence is a game changer as businesses are leveraging it for improving their customer experience by creating a customised customer journey through AI empowered tools like predictive searches, chatbots etc.
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